Shipping & Delivery Policy
At QuantaVega Systems, we're committed to delivering our high-performance computing solutions to you as efficiently as possible. This policy outlines our shipping and delivery processes for both hardware and software solutions.
Hardware Shipping
- We ship hardware products across India and to select international locations.
- Domestic shipping typically takes 3-5 business days.
- International shipping may take 7-14 business days, depending on the destination.
- For large or custom systems, shipping times may vary. We'll provide specific estimates for these orders.
Software Delivery
- Software solutions are typically delivered electronically.
- You'll receive access credentials or download links via email within 24 hours of purchase.
- For custom software solutions, delivery timelines will be specified in your project plan.
International Orders
For international orders, please note:
- Additional customs fees or taxes may apply, which are the responsibility of the recipient.
- We comply with all relevant export regulations and restrictions.
- Delivery times may be longer due to customs processing.
Tracking Your Order
Once your order is shipped, you'll receive a tracking number via email. You can use this to monitor your shipment's progress on our website or the carrier's site.
Delivery Issues
If you encounter any issues with your delivery, such as damaged items or incorrect orders, please contact our customer support team within 48 hours of receipt. We'll work quickly to resolve any problems.
Contact Us
If you have any questions about our Shipping & Delivery Policy, please contact our customer support team at:
Email: support@quantavega.ai
Phone: +91 94489 08617
Hours: Monday to Friday, 9 AM to 6 PM IST